HELP CENTER
Professional Answers
At NATUCCI, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.
WHAT IS YOUR RETURN POLICY?
It's very unfortunate that such decision was made. You can return the item within 14 days in its original condition (unwashed and unworn).
I DIDN'T FIND MY SIZE
It's not a problem! Contact me via website chat, email (info@natucci.co.uk) or Instagram @hodies_by_natucci. I'm always happy to help you choose the right size!
DO YOU SHIP WORLDWIDE?
Unfortunately, at the moment delivery within the UK only. Good news, free delivery starts from £80!
Follow the updates on Instagram @hoodies_by_natucci
HOW LONG TO WAIT FOR MY ORDER?
Depending on the number of orders it will be ready to ship in 5-7 working days.
HOW TO FIND OUT WHAT COLORS ARE AVAILABLE?
Please follow the updates on the website and on Instagram @natucci_official
HOW TO CARE?
Your garment has been made with love from high quality fabrics and needs a quality care. Wash inside out, sensitive wash at 30C, do not bleach, do not tumble dry, do not dry clean, low iron. You will receive care instruction with your order.
WHAT PAYMENT METHODS DO YOU ACCEPT?
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